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Xfinity My Account
Xfinity My Account
Comcast Cable Corporation, LLC

This app from Xfinity is just one of a stable of apps from Comcast Cable designed to make their customers’ lives that little bit simpler.

Xfinity My Account does precisely as its name suggests; it puts in your hands the ability to manage your Xfinity account remotely 24/7 without being put in a call center queue. And who wouldn’t tip their hat for that?

With no call required, Xfinity My Account lets you manage your account anywhere at any time. You can easily and quickly access your account to update your router name and password, check the service status, and troubleshoot your equipment.

But that’s not all. You can view and pay your Xfinity bill, check on the arrival time of a technician, update your account details, and view all your channels.

It’s really quite a powerful piece of kit. If you are an Xfinity customer, you should definitely download this app from Google Play or the App Store right away.


Switch to paperless billing and get monthly statements by email

Manage and update your account details

View for channel lineup, data usage, and Comcast Digital Voice number, etc.

Set up and troubleshoot Xfinity devices

Set up remote controls

Contact Xfinity and request a callback


One of the main benefits of the Xfinity My Account app is the ability to manage your billing.

You can see your bill within the app and make payments by bank transfer or via a credit or debit card. You can also specify the payment amount and schedule automatic payments.

Furthermore, you can set your billing preferences, store your preferred payment methods, opt to go paperless, track your scheduled payments, and activate Touch ID to access bill details.

As well as checking and editing account details and repair appointments, the app allows you to search Xfinity’s extensive FAQ database.

Xfinity is part of the Comcast family of companies and delivers internet access, TV, mobile, voice, and home management.

As well as Xfinity My Account, there is a series of apps to help you make the most of your Xfinity experience.


It’s free

Lots of features

No need to call anyone up


Only available for Android and iOS

How to use

Xfinity My App is a free download on both Google Play and Apple’s App Store. If you have neither an Android nor an iOS device, you can access a web-based version of the app by signing into the Xfinity website.

Account holders are the primary user of the app, but it is also possible to add secondary users and give them permission to access the app and your account details. To do this, you need to log in to your Xfinity account, go to the Users tab, and then Edit the user.

In the User Role field, click Edit, where the user’s current role is described. You will need to change them to a Manager to access the app. Click Save, and Xfinity will then show you a confirmation of the change.

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